Shipping policy

🚚 Shipping Policy

1. 🕒 Order Processing

• Orders are typically processed within 1–2 business days (Mon–Fri, excluding holidays).

• Orders placed after 3:00 PM GMT will be processed the next business day.

2. ✈️ Domestic Shipping (UK)

 

3. 🔍 Tracking & Delivery Updates

• Once your order ships, you'll receive an email with a tracking number.

• Standard and express shipments include tracking.

4. ⚠️ Damaged, Lost, or Delayed Packages

• Please contact us within 7 days of expected delivery if your order arrives damaged or is lost.

• We'll assist with filing a claim and finding a resolution—whether that's a refund or reshipment.

5. 🔄 Returns & Exchanges

• Our full return and exchange policy can be found in our terms of service.

• Generally, returns are accepted within 30 days of delivery, provided the item is unused and in original condition.

6. ⏳ Delays & Exceptional Circumstances

• Orders may be delayed due to high volume, carrier issues, or customs processes. We appreciate your patience during busy periods like holidays.

💬 Contact Us

• For any questions, just email us at RC3D.DMRC@gmail.com